We look forward to you joining the Castle & Key team.

Working at Castle & Key

WHO WE ARE
We are a team that takes daring actions and has crazy vision.

WHY WE EXIST
To inspire others to have the courage to follow their convictions.

WHERE WE ARE GOING
To be a brand recognized around the world for inspiring millions of people to follow their passions through an experience with our spirits.

OUR CONVICTIONS
Courage to respectfully challenge the status quo.

Excellence in all that we do.

Honesty to our customers, partners, and team.

Thoughtfulness in our approach to all activities.

We are currently seeking

  • Production Operator I

    Castle & Key Distillery - Frankfort, KY
    We will accept all applications through January 31, 2019
    Learn more

    Job Type: Full-time

    SUMMARY:

    A Production Operator in the Castle & Key Distillery department is responsible for the accurate and timely manufacture of milled grain to barreled new distillate utilizing a proprietary computer controlled and semi-manually operated production facility. The operator is expected to accurately measure all required materials, correctly add, and effectively operate all machinery according to training/SOP protocols, including, but not limited to: scales, pumps, tanks, and stills. The operator will also maintain record of production details including analytical test results, mashing and distillation worksheets, receipt time and quantity of any ingredient or necessary materials, and any other required data as specified in supplied training/SOP protocols.

    Since safety is a top priority at Castle & Key, much of the operator’s responsibility will focus on maintaining a safe and sanitary work area by ensuring the department and all equipment are cleaned and kept in good working order. Having the ability to acclimate and problem solve quickly will be critically important as unforeseen equipment issues may arise throughout the normal operation day. This role requires the individual to be a leader and self-starter, with the desire for advancement.

    EDUCATION AND EXPERIENCE:

    • Ability to operate in a fast-paced environment, effectively working and communicating with
    • other members of the department.
    • Above-average reading and comprehensive skills with the ability to communicate effectively in both oral and written form. Good interpersonal skills.
    • Demonstrated mathematical skills for basic calculations (add, subtract, multiply and divide).
    • Ability to track and weight ingredients accurately utilizing a floor scale, flow meter and load
    • cell.
    • Provide support to unloading, milling, cooking, and fermentation processes, while maintaining
    • satisfactory level of cleanliness and safety.
    • Ability to learn quickly and support the plant’s process improvement initiatives.
    • Previous Distillation/Manufacturing experience is preferred.

    WORK ENVIRONMENT:

    • Extended periods of sitting, standing, walking, viewing a computer monitor may be required.
    • May be required to push, pull, lift objects > 50 pounds.
    • Exposure to loud noises, alcohol vapors, extreme weather and temperature conditions (heat, cold, wet), dust, debris, sharp objects, potentially hazardous chemical, gases and equipment and steam.
    • Exposure to machinery with moving parts.
    • May be required to climb a ladder or crawl into confined space.
    • Off hours, including nights and weekends may be required.

    DETAIL OF RESPONSIBILITIES

    Specific areas of responsibility include, but are not limited to:

    • Perform multiple and diverse production duties in the distillery, warehousing and bottling
    • operations, i.e., grain receiving and handling, milling, cooking, fermentation, distillation, by- product handling, raw materials handling, and all bottling activities as needed.
    • Specific responsibilities of a Castle & Key Distillery Operator Level 1 are as follows:
    • Boiler blow-down – Day & Night Operations o Understanding of Water Systems and pump flow paths
    • Ingredient Unload
    • Proper set-up and operation of unload conveyor system
    • Basic troubleshooting of system faults
    • Grain quality testing and reports
      • Grain unload & loss log record keeping o Slop Unload
    • Understands proper operation of agitators and pumps
    • Clear and timely communications with Logistics’ Manager and Shift Leader/Supervisor at each unload to provide accurate information on levels in tanks.
      • Practice safety and cleanliness o Mashing
    • Silo Identification
    • Roller Mill gap set-up for milling, and verification of grind size (Sieve Analysis)
    • Mashing log record keeping and accurate documentation of ingredient quantities, temperatures, times and any notes that would be of value for other team members
      • Good understanding of flow pathways of grain, water, steam and mash o Steam Sterilization / Cleaning processes o Mash Transfer and Rinsing Process o Monitoring Fermentation – Beer Chemistry (dry inch, pH, brix, specific gravity) o Proven abilities in cistern room operation, gauging spirits and filling barrels.
    • Distillation
      • Basic understanding of distillation fundamentals and theory and can articulate them in laymen terminology
      • Adequate ability to start-up and Shut-down still
      • Adequate ability to run the still under normal operation
      • Proven ability to record hourly proof, pressure and temperature conditions and make adjustments to steam levels or beer feed rate if required
      • Attentive to the still and aware of all conditions surrounding the still – beer well level, slop tanks level, cistern room readiness, cooling water levels
      • Consults with Shift Leader and/or supervisor in a timely manner if any deviation occurs during still operation
    • Proven abilities in cistern room operation, gauging spirits and filling barrels. Understands all cistern SOPs including document preparation and regulatory requirements.
    • Understands all cistern SOPs including document preparation and regulatory requirements.
    • Conduct various quality control tests and procedures (i.e., temperatures, proof levels, grain
    • quantities, gallonages, volumes, beer data, etc.) to assure that incoming raw materials, work-in- process and finished product meet the desired quality guidelines as set forth in the Castle & Key operations manual.
    • Perform general maintenance, preventive maintenance, sanitation and general clean-up functions
    • pertaining to production tools and equipment. Assist maintenance personnel when needed.
    • Effectively troubleshoot and resolve operational problems when they occur. Consult with the
    • Production Supervisor or Master Distiller when situations exist that require collective reasoning.
    • Read, comprehend, and comply with all production operation directives and procedures.
    • Maintain and service plant buildings, grounds, facilities and utilities equipment as needed.
    To apply please submit your cover letter and resume to careers@castleandkey.com.
  • Hospitality Associate

    Castle & Key Distillery - Frankfort, KY
    We will accept all applications through February 28, 2019
    Learn more

    Job Type: Part-time

    SUMMARY:

    The Hospitality Associate is a seasonal part-time position within our Hospitality Department that serves the Guest Experience and Retail Department’s guests during their time on site. They will rotate between the greeting areas, answering questions., the retail space and maintaining neatness and cleanliness of commons spaces. This position will be required to be “on-stage” for the majority of their shift.

    EDUCATION AND EXPERIENCE:

    • High School Degree/GED required, Associate’s Degree preferred.
    • Must be of 21 years of age

    WORK ENVIRONMENT:

    • Extended periods of sitting, standing, walking, viewing a computer monitor may be required
    • May be required to push, pull, lift objects > 50 pounds
    • Exposure to extreme weather and temperature conditions (heat, cold, wet)
    • May be required to climb a ladder or crawl into confined spaces
    • Travel by car, bus, train or plane may be required
    • Off hours, including nights and weekends may be required

    DETAIL OF RESPONSIBILITIES

    Specific areas of responsibility include but are not limited to:

    • Greets all guests in several reception checkpoints throughout the property and answers all incoming questions
    • They will be responsible for assisting guests as they shop in the retail space and answering/directing questions appropriately and provide them with customized sales pitch of C&K products
    • Responsible for the upkeep and cleanliness of common spaces in the hospitality building by sweeping, mopping, restocking, restroom checks and additional cleaning tasks as they arise.
    • Exhibit high levels of knowledge regarding spirits and Castle & Key’s history/property
    • Prepare tasting areas, drinkware, and gear for tours throughout the day cleaning and prepping multiple times per day as determined by tour schedule
    • Escalate any guest concerns or feedback to the appropriate upline leader and maintain a pleasant and hospitable demeanor at all times.
    • Assist with on-site events, as needed
    To apply please submit your cover letter and resume to careers@castleandkey.com.
  • Concierge - Multiple Positions Available

    Castle & Key Distillery - Frankfort, KY
    We will accept all applications through February 28, 2019
    Learn more

    Job Type: Full-time

    SUMMARY:

    The Castle & Key Concierge is expected to exemplify everything the brand represents in terms of personal image, overall behavior, quality of execution, good taste and discretion. The Castle & Key brand pays homage to history while creating a modern and high quality product and experience for all Guests visiting the property. Through our staff and our products, Castle & Key will foster an image of luxury, thoughtfulness, approachability, ultimate hospitality and elegance.

    The primary role of the Concierge is to ensure our guest satisfaction levels are the highest in the industry; serving as a gracious and hospitable host at Castle & Key for hosted experiences and retail operations. The Concierge will serve as liaison between the Host Staff and the Retail Sales Associates to ensure a clear communication on operations for the day, thus providing a quality experience for all guests.

    EDUCATION AND EXPERIENCE:

    • Entry Level Position
    • Hospitality experience of at least 1+ years in a fast paced environment
    • Bachelor’s degree
    • Strong communication skills and ability to deliver and take constructive feedback
    • Collaborative approach to work
    • Weekend and Holiday availability and flexible schedule required

    WORK ENVIRONMENT:

    • Extended periods of standing and walking
    • Required to be “on-stage” for the majority of the shift
    • Ability to push, pull, lift > 50lbs
    • Exposure to extreme weather conditions on hosted experiences

    DETAIL OF RESPONSIBILITIES

    Specific areas of responsibility include, but are not limited to:

    • Greet and engage customers, acting as a Host ensuring all visitors feel welcome in our store
    • Provide an unmatched customer service experience – ensuring no customer leaves dissatisfied
    • Liaison between Hosted Experiences on-site and Retail Operations
    • Serve as the primary hub for all information for guests
    • Implement and maintain systems to keep store functioning efficiently
    • Proactively plans for guest arrivals – Build custom tour folders prior to guest arrival and anticipate the needs of tuests based on their reservation notes
    • Keep up with local activation, restaurants, bars, and suggestions for things to do
    • Serve as primary responder to all happenings during the experiences on-site
    • Execute opening and closing procedures
    • Run sales reports and communicate insights to management
    • Respond to specific customer inquiries (phone/email/in-person)
    • Partner with Retail and Marketing team to grow local business through customer acquisition techniques, events and outreach
    • VIP Tours Integration – Works with our Brand Ambassador to effectively plan the timeline of these tours within the context of standard tour timelines
    • Assists in managing guest flow and wait times at the distillery; constant movement around the distillery, ensuring a positive experience for each and every individual
    • Demonstrates confidence and focus during periods of high volume or unexpected events to keep distillery tours/events operating to standard
    • Ability to make immediate decisions as it relates to driving sales and satisfying the guest.

    POSITION TYPE & EXPECTED HOURS: This is a tourism and experience oriented position with staff interacting directly with guests. Expect weekend and some evening hours.

    To apply please submit your cover letter and resume to careers@castleandkey.com.
  • Host - Multiple Positions Available

    Castle & Key Distillery - Frankfort, KY
    We will accept all applications through February 28, 2019
    Learn more

    Job Type: Full-time

    SUMMARY:

    The Castle & Key Host is expected to exemplify everything the brand represents in terms of personal image, overall behavior, quality of execution, good taste and discretion.  The Castle & Key brand pays homage to history while creating a modern and high quality product and experience for all Guests visiting the property. Through our staff and our products, Castle & Key will foster an image of luxury, thoughtfulness, approachability, ultimate hospitality and elegance.

    The primary role of our Boiler Room Host is to lead guests on Hosted Experiences of the Castle & Key property ending with a tasting of Castle & Key products. The Host will be expected to have an extensive understanding of the history of the property and the Castle & Key brand and operation. The Host will provide curated and authentic experiences while providing a high level of passion and understanding of the product.

    The primary role of our Taylorton Host is to lead guests on sensory tasting experience of the Castle & Key products while sharing the story of Castle & Key. The Host will be expected to have an extensive understanding of the Castle & Key brand and spirits. The Tasting Associate will guide guests through a curated and interactive tasting experiences while providing a high level of passion and understanding of the product.

    EDUCATION AND EXPERIENCE:

    • Previous Bartending experience preferred
    • 2-4 years related experience preferred
    • High School Degree/GED required, Associate’s Degree preferred.

    WORK ENVIRONMENT:

    • May be required to push, pull, lift objects > 50 pounds
    • Exposure to extreme weather and temperature conditions (heat, cold, wet)
    • Required to be “on-stage” for the majority of the shift
    • May be required to climb a ladder or crawl into confined spaces
    • Travel by car, bus, train or plane may be required
    • Off hours, including nights and weekends may be required
    • Extended periods of sitting, standing, walking, viewing a computer monitor may be required

    DETAIL OF RESPONSIBILITIES

    Specific areas of responsibility include but are not limited to:

    • Lead Hosted Experiences in groups of up to 16 guests on guided walking and tasting experiences 3-5 times daily
      • Passionately and creatively provide pertinent information on the grounds, the company, and the products
      • Commit to continuing education in regards to cocktails, spirits, and the Castle & Key brand
      • Must be able to adapt the flow and structure of the onsite experiences when activity onsite dictates (i.e. when on-site events and VIP experiences occur simultaneously)
      • Exhibit high levels of knowledge regarding spirits, most importantly those brands under the Castle & Key umbrella
      • Express high levels of passion and interest in growing depth of knowledge of the Castle & Key brand
      • Greet guests visiting the property and provide them with a curated sales pitch of Castle & Key products
      • Educate Guests on the history of our distillery and current operations
    • Prepare tasting areas, drinkware, and gear for tours throughout the day cleaning and prepping multiple times per day as determined by tour schedule
    • Assist in inventory of bar items
    • Assist in preparation of syrups, juices, and garnishes
    • Prepare cocktails in a streamlined, tidy, and consistent manner
    • Adapt to needs of guests as they arise
    • Display a prioritization of hospitality and guest focus
    • Maintain an immaculate workspace at all times
    • Maintaining a tour path clear of any hazards or debris
    • Communicate feedback of the experience program to Leadership as needed
    • Assist with on-site events as needed
    • Execute Hospitality Associate tasks, as needed.
    To apply please submit your cover letter and resume to careers@castleandkey.com.
  • Warehouseman/Driver

    Castle & Key Distillery - Frankfort, KY
    We will accept all applications through January 12, 2019
    Learn more

    Job Type: Full-time

    SUMMARY:  

    Warehousing is an integral part in the manufacturing of distilled spirits and is at the core of our business. A successful warehouseman highly values safety of self and safety of the product in the care and control. The warehouseman will be responsible for shipments in and out of the warehouse, documents information specific to inventory and warehouse conditions, and acts as the caretaker to barrels stored in the warehouse.

    This is a physically demanding position that requires a focus on maintaining a safe and clean work environment to ensure optimal performance.The ability to acclimate and problem solve quickly will be critically important as unforeseen issues may arise throughout the normal working day.

    EDUCATION AND EXPERIENCE:

    • Class C CDL Certificate required – preferably Hazmat
    • 6 months of warehouse experience required
    • Proven successful experience in a labor-intensive position preferred
    • Solid mathematical skills required
    • Strong communication skills
    • Ability to multitask

    WORK ENVIRONMENT:

    • Extended periods of sitting, standing, walking, viewing a computer monitor may be required.
    • May be required to push, pull, lift objects > 50 pounds.
    • Exposure to loud noises, alcohol vapors, extreme weather and temperature conditions (heat, cold, wet), dust, debris, sharp objects, potentially hazardous chemical, gases and equipment and steam.
    • Exposure to machinery with moving parts.
    • May be required to climb a ladder or crawl into confined space.
    • Off hours, including nights and weekends may be required.
    • Travel by car, truck, bus, train or plane may be required

    DETAIL OF RESPONSIBILITIES

    Primary duties and responsibilities include, but are not limited to:

     

    • Class C CDL Certified required – preferably Hazmat
    • Transport of raw materials and finished goods as required. (CDL required)
    • Consistently arrives on-time and exhibits reliability and responsibility at all times.

     

      • Ensures all regulatory guidelines and documentation are in place during any transfer of raw materials, finished goods, or barreled product.

     

    • Promotes a safe and clean work environment by:
    • Performing walkthroughs on a daily basis
    • Reporting all safety concerns immediately
    • Ensuring that the warehouse is accessed by appropriate employees only
    • Returning all equipment and tools to their location at the end of each day
    • Ensuring all team members wear proper safety equipment at all times, including steel-toed boots, leather gloves, and safety harnesses if required.
    • Identifies and immediately communicates potential issues with damaged or leaking barrels and warehouse ricking. Repairs ricking as needed.
    • At the direction of Warehouse Lead, locks the warehouse and turns off all power to warehouse except for those controlling ventilation and security systems.
    • Performs checks on all equipment prior to use and operates equipment appropriately.  Follows all written and verbally communicated policies for equipment used, including elevators.
    • Performs checks on all ricking, supports, posts, headers, bolts, and aisles where received barrels will be stored.  If any defect is detected, or if warehouseman is unsure as to the state of the ricking, the warehouseman will contact the Warehouse Lead immediately to determine next steps.
    • Unloads barrels delivered from the production facility and other premises and after inspecting the barrel for any defects, damage, or leaks, receives them into the warehouse.  If the barrel is defective, damaged, or leaking, the barrel is set aside for further attention.
    • Pulls and relocates barrels as assigned and loads barrels for shipment.
    • Assists in performing checks to ensure barrels received or shipped are accurate as compared to all documents.
    • Performs daily, weekly, quarterly, and annual checks and reports as assigned, including but not limited to: temperature records, plum bob checks, change in inventory forms, and inventories.
    • Reads, comprehends, and complies with all production and warehouse directives and procedures.
    • Fills barrels in the production facility, transports barrels to and from the production facility, performs gauge checks on incoming barrels, and various other tasks related to distillery operations as assigned.
    • Performs general maintenance, preventative maintenance, clean-up functions and other services to plant buildings, grounds, facilities, and other equipment as needed.

     

     

    To apply please submit your cover letter and resume to careers@castleandkey.com.
  • Warehouseman

    Castle & Key Distillery - Frankfort, KY
    We will accept all applications through January 31, 2019
    Learn more

    Job Type: Full-time

    SUMMARY:  

    Warehousing is an integral part in the manufacturing of distilled spirits and is at the core of our business. A successful warehouseman highly values safety of self and safety of the product in the care and control. The warehouseman will be responsible for shipments in and out of the warehouse, documents information specific to inventory and warehouse conditions, and acts as the caretaker to barrels stored in the warehouse.

    This is a physically demanding position that requires a focus on maintaining a safe and clean work environment to ensure optimal performance.The ability to acclimate and problem solve quickly will be critically important as unforeseen issues may arise throughout the normal working day.

    EDUCATION AND EXPERIENCE:

    • Class C CDL Certificate required – preferably Hazmat
    • 6 months of warehouse experience required
    • Proven successful experience in a labor-intensive position preferred
    • Solid mathematical skills required
    • Strong communication skills
    • Ability to multitask

    WORK ENVIRONMENT:

    • Extended periods of sitting, standing, walking, viewing a computer monitor may be required.
    • May be required to push, pull, lift objects > 50 pounds.
    • Exposure to loud noises, alcohol vapors, extreme weather and temperature conditions (heat, cold, wet), dust, debris, sharp objects, potentially hazardous chemical, gases and equipment and steam.
    • Exposure to machinery with moving parts.
    • May be required to climb a ladder or crawl into confined space.
    • Off hours, including nights and weekends may be required.
    • Travel by car, truck, bus, train or plane may be required

    DETAIL OF RESPONSIBILITIES

    Primary duties and responsibilities include, but are not limited to:

    • Class C CDL Certified required – preferably Hazmat
    • Transport of raw materials and finished goods as required. (CDL required)
    • Consistently arrives on-time and exhibits reliability and responsibility at all times.
    • Ensures all regulatory guidelines and documentation are in place during any transfer of raw materials, finished goods, or barreled product.
    • Promotes a safe and clean work environment by:
    • Performing walkthroughs on a daily basis
    • Reporting all safety concerns immediately
    • Ensuring that the warehouse is accessed by appropriate employees only
    • Returning all equipment and tools to their location at the end of each day
    • Ensuring all team members wear proper safety equipment at all times, including steel-toed boots, leather gloves, and safety harnesses if required.
    • Identifies and immediately communicates potential issues with damaged or leaking barrels and warehouse ricking. Repairs ricking as needed.
    • At the direction of Warehouse Lead, locks the warehouse and turns off all power to warehouse except for those controlling ventilation and security systems.
    • Performs checks on all equipment prior to use and operates equipment appropriately.  Follows all written and verbally communicated policies for equipment used, including elevators.
    • Performs checks on all ricking, supports, posts, headers, bolts, and aisles where received barrels will be stored.  If any defect is detected, or if warehouseman is unsure as to the state of the ricking, the warehouseman will contact the Warehouse Lead immediately to determine next steps.
    • Unloads barrels delivered from the production facility and other premises and after inspecting the barrel for any defects, damage, or leaks, receives them into the warehouse.  If the barrel is defective, damaged, or leaking, the barrel is set aside for further attention.
    • Pulls and relocates barrels as assigned and loads barrels for shipment.
    • Assists in performing checks to ensure barrels received or shipped are accurate as compared to all documents.
    • Performs daily, weekly, quarterly, and annual checks and reports as assigned, including but not limited to: temperature records, plum bob checks, change in inventory forms, and inventories.
    • Reads, comprehends, and complies with all production and warehouse directives and procedures.
    • Fills barrels in the production facility, transports barrels to and from the production facility, performs gauge checks on incoming barrels, and various other tasks related to distillery operations as assigned.
    • Performs general maintenance, preventative maintenance, clean-up functions and other services to plant buildings, grounds, facilities, and other equipment as needed
    To apply please submit your cover letter and resume to careers@castleandkey.com.